24/7 Data Center Support Services for Enterprises

SUPPORT

Maximise efficiency and avoid downtime with 24/7 support

Ensure uninterrupted operations with Nxtra's always available, skilled
professionals handling your data center needs.

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Ensure uptime and agility with proactive support

Managing a data center involves dynamic upgrades, deployments, constant monitoring, and prompt troubleshooting. When your critical infrastructure is housed on third-party premises, performing these routine and ad hoc activities becomes challenging, especially during limited mobility, odd hours, or unforeseen disruptions. Nxtra's support services allow you to focus on your core business by entrusting these essential tasks to our always-available, skilled professionals. Our comprehensive support portfolio ensures your data center remains optimised, efficient, and scalable

Certified experts to support data center tasks and incident response

  • Immediate on-ground response with trained technicians to perform critical tasks like cable patching, power cycling, and hardware checks, reducing the need for your team’s physical presence.Immediate on-ground response with trained technicians to perform critical tasks like cable patching, power cycling, and hardware checks, reducing the need for your team’s physical presence.
  • SLA-driven support services ensuring issues are addressed promptly and systematically for business continuitySLA-driven support services ensuring issues are addressed promptly and systematically for business continuity

Accurate and efficient hardware deployment, built for performance and scalability

  • Professional hardware deployment by certified experts, ensuring optimal airflow, cable management, and performance.Professional hardware deployment by certified experts, ensuring optimal airflow, cable management, and performance.
  • Scalable setup capability from small upgrades to full-scale installations, allowing quick ramp-up without disrupting existing operations. Scalable setup capability from small upgrades to full-scale installations, allowing quick ramp-up without disrupting existing operations.

Secure and conditioned onsite spaces for teams, backups, and critical assets

  • Secure access for Teams with power, connectivity, and access controls for safe and productive onsite operations.Secure access for Teams with power, connectivity, and access controls for safe and productive onsite operations.
  • Reliable storage spaces monitored 24x7, ensuring secure handling of backup media, spares, and sensitive assets.Reliable storage spaces monitored 24/7, ensuring secure handling of backup media, spares, and sensitive assets.

Exclusive features of Nxtra

Maximise availability

Rapid response, 24/7 on-site technicians act as an extension of your team, ensuring mission-critical infrastructure remains operational around the clock.

Cost optimization

Reduce operational expenses by minimizing frequent site visits; our trained technicians handle requirements as per SLAs and response times

Operational sustainability

Maintain continuous operations even during challenges like limited access or natural calamities, with our comprehensive support services ensuring an "always-on" environment.

Explore other services

Colocation

Secure, scalable & sustainable spaces to power your digital needs
Colocation

Built to Suit

Custom build fit outs & security to meet your business needs
Built to Suit

Interconnect

Seamlessly connect, bridge & integrate your infrastructure
Interconnect

Migrate

Ensure flawless move in execution to your new premises
Migrate